CA value our client’s feedback. Those who to refer and connect us to friends, families or businesses in need of financial planning we refer to as our ‘Raving Fans’. Below are some of the testimonials:
Since engaging the services of Michael and CA Financial Services Group both my partner (Crystal) and I have established a higher level of structure and disciplines to our finances, superannuation and insurance policies.
Michael firstly listened to what our goals and aspirations were, he then assessed our financial and lifestyle situation and finally advised us on what realistic changes we needed to make in order to achieve our goals.
The clear advice and direction Mike has provided us so far has yielded a clear set behaviours and strong understanding of what we need to do in order to set our lives up for the short term and long term.
We are both very satisfied with Michael has done for us and I will be recommending him to our friends, family and colleagues for any like guidance/advice.
Matt Stephens, SBS – Sales Manager
Our company, desiring to be a market leader in employee benefits and engagement and following changes in the Corporate Superannuation Industry, identified the need to secure a professional partner in the management of our company superannuation fund. We wanted to partner with someone to help us highlight, market and engage current and potential employees around our employee benefits offering. CA came forward providing a genuine interest and a focused, holistic approach to employee benefits. During the past couple of years, CA have worked with the Senior leadership Team and Superannuation Committee to gain a comprehensive knowledge of our employee needs and benefits offering. They have assisted with communication, marketing, unique offerings and also built a strong rapport with leaders in the business, the HR team and the broader Xylem workforce across 16 sites.
CA have managed to engage across almost all of our Australia wide offices providing employees and members with personal advice and service with excellent feedback. We have been particularly impressed with their commitment to customers, great service and information provided to stay on top of market trends in their industry – attributes which are also vitally important to our company.
As a fairly new client to CA Financial, I would strongly endorse both their employee benefit services and personal planning services and suggest a partnership is likely to bring benefits to any company which would be welcomed by both management and employees.
Jennifer Todd-Wilson, Xylem Water Solutions Australia
Sharon and I have been clients of CA Financial for over six years now, and we are very happy that we made the change. It is always a pleasure to visit Mark, Jess and the team for our regular investment updates, and the annual CA investor night with Dr Shane Oliver is a highlight of a cold winter.
We are completely comfortable with the style of consultation and advice that we receive, and very happy that our superannuation and other investments are being handled so well by Mark. Would we recommend CA and Mark to other investors? Most definitely!
James & Sharon Roberts, EMC
Alison and I have been extremely pleased with the service and advice we have received from CA Financial Services Group since becoming clients in mid-2015. CA have looked after our home loan, superannuation, investment, insurance and estate planning needs.
What we particularly like is the very personal approach and time taken by our advisors Guy and Tom to get to know us so as to fully understand our circumstances and aspirations for the future, thus providing us with considerable comfort and confidence on the advice provided.
Having two young children, this comfort is extremely important to us so we know that their future, as well as ours, is taken care of. Guy and Tom are always accessible and we have been able to speak on the phone and meet in person whenever something new has arisen, without any extra charge. This is in addition to the bi-annual scheduled meetings to review progress and to adjust the strategy if necessary.
The advice we have received is always well tailored to our circumstances, straightforward to understand, and sets out the various options, benefits and risks to consider. Importantly, their approach to fees has been extremely reasonable, aiming to minimise the impact on our cash flows by ensuring that fees and commissions are recovered through the product itself where possible. Without doubt, there has been a positive impact on our cash flows in the relatively short time we have been with CA. We would entirely recommend Guy and Tom and CA to anyone looking to ensure they have a sound financial plan and long-term security for their family.
Andy & Alison
Guy, we have always found you services most helpful by going out of your way on many occasions giving advice and appreciate your expertise knowledge and guidance with both of our portfolios.
CA Financial Services have always given us wonderful customer service and would not hesitate referring any one to you for professional advice. Many times we have sent e-mails with questions and within a short time frame we have received answers.
One hundred percent to Guy for always giving us wonderful customer service at all times and their very efficient office staff being friendly and helpful which also contributes to making one feel wanted, not being a nuisance and not just a number on a computer knowing we can make contact at anytime and always receive feedback.
As we live up on the far North Coast of New South Wales approximately eight hundred kilometres away from their office it is always comforting to know we are dealing with such knowledgeable Financial Planners.
Rodney & Marie Stevens, Retired
We are writing to thank you very much for seeing us as we passed through Sydney on our car trip north.
Let us first start by congratulating CA and the staff on your 30th Anniversary and we hope you continue on for many years to come.
We became associated with Guy and Cotter & Associates in 1982, and we still continue to make an annual visit to Sydney to catch up with you to discuss our finances.
During these 30 years we have enjoyed both a friendly and professional approach from your Guy and the CA staff and we have always been made to feel welcome.
We would like to take this opportunity to thank you very much for your continued efforts in maintaining our financial status and look forward to speaking with you soon.
Paul & Betty Morris
Since the birth of our first child, we realised the need to secure our financial future. Guy & Tom helped us consolidate all our super funds & helped us set goals by providing us with a five year financial plan & also pointing out the necessity for both life insurance and income protection insurance.
They also suggested we establish a first home owners saving account which will assist us in reaching our dream of purchasing our first home. A big thank you to Guy & Tom for all their help. We now have peace of mind with regards to our child’s future.
Rachel & Ben Heaney
In 2010 I decided to get some ‘real’ financial advice. Michael sat down with me and presented a clear structure and outcomes-based approach which was driven by my personal goals. In a short period of time I felt tremendously more secure with my financial situation (from insurance to super to personal savings) and saw my big financial goals suddenly become very realistic.
Rather than simply ‘outsourcing’ my financial concerns, Michael has shown me how to actively take control of my financial situation so that I can feel confidence in both my current situation and my future. I will continue to work with Mike on my personal financial goals as my situation changes over time and I am always happy to recommend him to others.”
Simon Hughes, Digital Post Australia
I am now 90 years old and it is my good fortune to be a client of CA Financial Services Group for 26 years.Having met Guy Cotter at an excellent AMP Retirement Seminar, my husband had no hesitation in choosing CA Financial Services Group to design our retirement plan, a design that has met all our needs and has never failed us.
As a widow of 12 years Guy has been there for me at all times making adjustments to the plan when necessary and ensuring my security, especially during the global financial turbulence of recent times. Guy’s associate, Jason Choi, was constantly available, active and committed in attending to the many procedures and continues to be there for me whenever I need help or advice, for which I am truly grateful.
I look forward and enjoy the annual consultations with Guy and Jason and I am appreciative of the courtesy extended to me by all the staff of CA Financial Services Group.
And, I hope to be a client for some time into the future.Norma Hawkins
Over the last two decades, government regulations in regard to superannuation policy have been regularly and frequently altered, generally to the detriment of the policyholder. Like many others, I felt that superannuation was more trouble than it was worth.
When I met Guy Cotter and CA Financial Services in 2001, I had five separate super policies that were the result of work changes. I had no overall financial plan. Guy assessed my requirements and expertly constructed a plan which he has since fine tuned with pleasing results. Guy and the team at CA Financial Services have at all times been highly professional and have given prompt and most courteous service.
Dr Karla Plehwe
CA Financial Services has been handling our superannuation fund since the mid 1980s. During that time we have received excellent service and advice from Guy Cotter and his team and would recommend them to any small business looking for personalised service.
Kerry Enemark – Director
Rob-Art Studios Pty Ltd
After 40 years in the work force it was time to focus more on my super. I started my first policy over 30 years ago and it had built to a significant level but I had not reviewed it & was not up to date with the latest legislation.
I contacted AMP for a financial advisor & they gave me two names, one of which was CA Financial Services. I’d originally thought I would approach both companies and I could then “pick” the best advisor, so to speak. After meeting with Guy at CA the need, or even desire to shop around faded to zero and CA and I got down to refining and re configuring my super for the next 40+ years.
Super, to me, was a bit of a black art and I had attempted to keep up with it over the years but the copious changes had rendered me “super challenged”. CA was able to bring me up to date with the latest legislation in simple terms and help me reconfigure my super investments to provide the necessary financial support for the future. More importantly they were able to give me a high degree of confidence and comfort that I was on the right track.
Whilst we all have issues relating to the markets from time to time I have been extremely happy with the services of CA and I could not recommend them highly enough.
Geoff Piper – Retired
I was very fortunate to be introduced to Thomas Cotter over a year ago and he became my financial advisor. He has been extremely helpful advising me on my superannuation fund, insurance policies and setting up my First Home Saver account.
As a young adult I had found it quite overwhelming knowing where to start with my financials however I found Thomas very helpful and lovely to deal with. I now feel my financial future is well set up and will continue meeting with Thomas to ensure it stays that way. I’ve since referred my sister to CA Financial Services and wouldn’t hesitate recommending them to others.
Alexandra Moller, The Drawing / National Grid